Refund policy
Last updated 6 October 2026
1. Digital Products Refund Policy
We stand behind the quality of our products. If the software does not work as described or you encounter insurmountable technical issues, write to support@forgekit.example within 7 days of your purchase. Please include your order number and a brief explanation of the issue, and we will issue a full refund.
2. Free Trials
Some of our subscription products offer a 7-day free trial. If you cancel your subscription before the trial period ends, your card will not be charged. Once the trial converts into a paid subscription, the standard refund policy applies.
3. Monthly Subscriptions & Cancellations
You have full control over your subscriptions. You can request a cancellation of your monthly plan at absolutely any time before the next billing cycle by emailing support@forgekit.example. Upon cancellation, your license will remain fully active until the end of the period you already paid for.
4. Consequences of a Refund
When a refund is processed, the associated License Key is immediately and permanently revoked. You will lose access to the premium features of the product associated with that key.
5. Processing Times
All refunds are securely routed back to your original payment method through Razorpay. Depending on your bank or credit card issuer, it typically takes 5-7 business days for the funds to reflect in your account.